FAQ

If you have already placed an order and organized a fitting with the wrong sized tyre,then please contact us immediately.

Our team may still be able to change the tyres we are sending out to you, but you must call us straight away to amend the order.

It is your duty to make sure that you ordered the accurate size; extra charge will be applied if our specialists cannot implement your tyre due to inaccurate tyre size being supplied.

Yes, our new tyres are guaranteed by the manufacturer against manufacturer defects.

This guarantee will not cover leaks or any other secondary damage. If you have any problems, contact us to discuss the issues.

If you have paid for your tyres online but require a refund, this will be made at the price stated on the website on the date of purchase.

Please allow 7 working days for refunds to be processed into your account.

You need is to look at your current tyres for the dimension and there you will find the tyre measurement imprinted on the sidewall of the tyre, with the width and rim size for the proper extent of the tyre.

Finally, check the type &size of the tyre.

Road hazard damage is damage that occurs when a tyre fails because of a puncture, bruise or break incurred during the course of normal driving on a maintained road.

Nails, glass and potholes are the most common examples of road hazards.Avoid running over objects (e.g. chuckholes, rocks, curbs, metal, glass, etc.) which may cause internal tyre damage.

Tread wear or life expectancy determined by many factors:

Driving habits and style of driving, geographical location, type of vehicle, type of tyre, how vehicle maintained, how tyresmaintained, etc.As a result, mileage expectancy is impossible to determine.

A participating Tyreplanetdealer to ascertain the cause for low tyre mileage must perform an inspection of your tyres.

  • Tyre maintenance (inflation and rotation)
  • Vehicle maintenance (alignment and suspension)
  • Driving styles and habits
  • Materials used in road surfaces
  • Topography of the area the vehicle is driven.
  • Replace tyres in pairs on the same axle as if you have noticed that one of your tyres is worn, damaged or punctured, it's important to have it replaced as quickly as possible. Ideally, all four tyres would be replaced at the same time, however this is not completely necessary if only one needs to be changed.

    We scrutinized accidental lifetime tyreguarantee that covers all passenger tyres in any speed rating sustaining accidental damage to the tread or sidewall during the legal lifetime of the tyre.

    Run-flat tyres are not be covered by this guarantee.

    Stop by your nearest Tires Plus and talk with a tire technician. On the other hand, contact us by phone or email.

    We would love to hear from you!